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Find answers quickly by browsing our categorized questions below. From general removal queries to specific service information, we've got you covered.
General Questions Packing Services Contact QuestionsGeneral Questions
7 questions about our general removal services
How much do house removals cost with Gibbons Removals?
Our removal costs depend on property size, distance, and services required. We provide competitive pricing across Wirral, Liverpool, Chester and North Wales, typically ranging from £400-£1,500 for local moves. We offer free home surveys to provide accurate, no-obligation quotes tailored to your specific needs with no hidden fees.
What areas do Gibbons Removals cover?
We provide removal services throughout Wirral, Liverpool, Chester, Cheshire, and North Wales. Our experienced local team knows these areas well and offers daily services across the North West region. We also handle nationwide UK moves and can arrange European relocations when required.
How far in advance should I book with Gibbons Removals?
We recommend booking 4-6 weeks in advance, especially during busy periods like summer months and end-of-month dates. However, we understand that sometimes moves come up quickly, so we always try our best to accommodate urgent bookings when possible.
Are Gibbons Removals fully insured?
Yes, we are fully insured with comprehensive coverage for goods in transit and public liability. Our insurance protects your belongings from collection to delivery, and we provide clear documentation. We take great care with every item, but our insurance gives you complete peace of mind.
What makes Gibbons Removals different from other moving companies?
We're a local business with over 10 years of experience and 200+ five-star reviews. Our team knows the North West intimately, we offer transparent pricing with no hidden costs, and we provide a complete range of services from packing to storage. Most importantly, we treat every move with personal care and attention.
Do you offer same-day or emergency removal services?
While we recommend advance booking for the best service, we understand that emergencies happen. We always try to accommodate urgent moves when possible, including same-day services. Contact us on 07939 352 662 to discuss your urgent requirements.
What happens if something gets damaged during the move?
While we take every precaution to protect your belongings, if damage does occur, our comprehensive insurance covers repair or replacement. We document everything before the move and handle any claims quickly and fairly. With over 200 five-star reviews, damage is extremely rare but we're fully prepared if needed.
Contact Us
5 questions about contact us
How can I contact Gibbons Removals?
You can reach us by phone at 07939 352 662 for immediate assistance, email us at hello@gibbons-removals.co.uk, or use our online contact form. We typically respond to emails within one business day, but phone contact is quickest for urgent enquiries.
Do you provide free quotes and home surveys?
Yes, we provide completely free, no-obligation quotes and home surveys. Our experienced team will visit your property to assess your requirements and provide an accurate written quote with no hidden costs. This helps us give you the most precise pricing for your move.
What are your operating hours?
We operate Monday to Friday 08:30-17:30 for quotes and bookings. However, we can arrange moves outside these hours including evenings and weekends to suit your schedule. For urgent enquiries, call 07939 352 662 and we'll do our best to help.
How quickly can you provide a quote?
For phone quotes, we can often provide estimates immediately. For accurate written quotes, we prefer to conduct a free home survey which we can usually arrange within 2-3 days. After the survey, you'll receive your detailed quote the same day or next morning.
What information do you need for an accurate quote?
For accurate quotes, we need details about property types and sizes, moving distance, preferred dates, and any special requirements like stairs, narrow access, or fragile items. A free home survey is the best way to ensure we understand your specific needs and provide precise pricing.
Services Packing
5 questions about services packing
Do you provide packing services?
Yes, we offer comprehensive packing services using high-quality materials including reinforced boxes, protective wrapping, and specialized containers for fragile items. Our experienced team can pack your entire home, or you can choose partial packing for specific items. We typically complete packing the day before your move.
Can I pack some items myself to save money?
Absolutely! Many customers choose mixed packing where you handle personal items and we pack furniture, fragile items, and bulky goods. This approach can reduce costs while ensuring professional protection for items that require specialist techniques. We provide guidance on what's best to self-pack versus professional packing.
What packing materials do you use?
We use professional-grade materials including reinforced removal boxes, protective wrapping paper, bubble wrap, furniture blankets, wardrobe boxes, and specialized containers for fragile items. All our materials are designed specifically for safe transportation and meet industry standards.
Do you provide unpacking services?
Yes, we offer complete unpacking services where we'll unpack your belongings, place items in designated rooms, and remove all packing materials. This helps you settle into your new home quickly without the stress of dealing with boxes and packaging.
How long does professional packing take?
Professional packing typically takes one day for most households, though larger properties may require additional time. We usually complete packing the day before your move to ensure everything is ready. Our experienced team works efficiently while ensuring all items are properly protected.
Services Storage
4 questions about services storage
Do you offer storage services?
Yes, we provide secure storage solutions for both short-term and long-term needs. Our storage facilities are secure, monitored, and we can collect items directly from your property and deliver them when needed. This is particularly useful for downsizing, overseas moves, or temporary accommodation periods.
How secure are your storage facilities?
Our storage facilities feature 24/7 CCTV monitoring, controlled access, fire protection systems, and regular security patrols. Items are stored in clean, dry conditions with individual containers or designated areas. We're fully insured and provide complete documentation for everything in storage.
What storage periods do you offer?
We offer flexible storage solutions from short-term (few weeks) to long-term (months or years). Whether you need temporary storage during a delayed move, downsizing storage, or long-term solutions, we can accommodate your requirements with competitive rates.
Can you collect items for storage from my property?
Yes, we can collect items directly from your property for storage and deliver them back when needed. This service is particularly useful for decluttering before a move, storing excess furniture during renovations, or managing possessions during temporary accommodation.
Services Furniture Assembly
4 questions about services furniture assembly
Do you dismantle and reassemble furniture?
Yes, our team can dismantle and reassemble furniture as part of your move. This includes beds, wardrobes, desks, dining tables, and other large items. We have the proper tools and expertise to ensure everything is safely dismantled and correctly reassembled in your new home.
What furniture do you dismantle and reassemble?
We handle all types of furniture including beds, wardrobes, dining tables, desks, bookcases, and modular furniture. Our team has the proper tools and experience to safely dismantle complex items for transport and reassemble them correctly in your new location.
Is furniture assembly included in the removal cost?
Basic furniture assembly and dismantling is often included in our removal service, but complex items may incur additional charges. We'll discuss this during your free home survey and include any furniture work in your written quote so there are no surprises.
Do you have the right tools for furniture assembly?
Yes, our team carries professional tools and equipment for furniture assembly and dismantling. We're experienced with all major furniture brands and assembly systems, ensuring your furniture is properly reassembled and fully functional in your new home.
Services Commercial Removals
4 questions about services commercial removals
Do you handle office and commercial moves?
Yes, we provide comprehensive commercial removal services including office relocations, equipment moving, and business storage solutions. We understand the importance of minimizing downtime and can work outside normal hours to ensure your business operations continue smoothly.
Can you move offices outside normal working hours?
Absolutely! We understand that business continuity is crucial, so we can arrange office moves during evenings, weekends, or bank holidays to minimize disruption. We work closely with your team to plan timing that works best for your business operations.
Do you handle IT equipment and sensitive documents?
Yes, we have experience moving IT equipment, servers, and sensitive business documents. We can work with your IT team to ensure proper disconnection and reconnection, and we handle confidential materials with complete discretion and security.
What types of businesses do you help relocate?
We help all types of businesses relocate including offices, retail stores, warehouses, medical practices, and professional services. Each business has unique requirements, and we tailor our approach to minimize downtime and ensure smooth transitions.
About Us
3 questions about about us
Why should I choose Gibbons Removals over other companies?
We're a local business with over 10 years of experience serving the North West. With 200+ five-star reviews, transparent pricing, full insurance, and a complete range of services from packing to storage, we provide personal attention that larger companies can't match. Our team knows Wirral, Liverpool, Chester and North Wales intimately.
How long has Gibbons Removals been operating?
We've been providing professional removal services across the North West for over 10 years. During this time, we've completed thousands of successful moves and built our reputation on reliability, care, and customer satisfaction. Our experience means we understand exactly what makes a move successful.
Are removal companies regulated or licensed?
While house removal companies don't require specific licenses, reputable firms carry comprehensive insurance, follow industry standards, and maintain professional accreditations. We're fully insured, Environment Agency registered for waste handling, and maintain high standards through continuous training and customer feedback.
Packing Materials
3 questions about packing materials
Can I buy packing materials from you?
Yes, we sell high-quality packing materials including boxes, tape, bubble wrap, and protective materials. We offer competitive prices and if you return unused boxes in good condition, we can provide partial refunds. This ensures you get professional-grade materials without waste.
How many boxes will I need for my move?
Box requirements vary by property size and contents. Typically: 1-bed property needs 20-30 boxes, 2-bed needs 40-50 boxes, 3-bed needs 60-80 boxes, and 4+ bed properties need 80-100+ boxes. During our free home survey, we'll provide accurate estimates based on your specific needs.
What is the difference between standard and professional packing materials?
Professional packing materials are specifically designed for removals - stronger boxes, better tape adhesion, and specialized protection for fragile items. While you can buy cheaper materials elsewhere, professional-grade supplies significantly reduce the risk of damage during your move.
Commercial Removals Liverpool
3 questions about commercial removals liverpool
Do you handle commercial moves in Liverpool city centre?
Yes, we specialize in Liverpool city centre commercial moves including the business district, Baltic Triangle, and waterfront offices. We're experienced with restricted access areas, parking permits, and the unique logistics of moving businesses in Liverpool's busy commercial areas.
Can you move our Liverpool office during evenings or weekends?
Absolutely! We understand Liverpool businesses need minimal downtime, so we offer evening, weekend, and bank holiday moves. Our Liverpool team is flexible with scheduling to ensure your business operations continue smoothly during relocation.
What types of Liverpool businesses do you relocate?
We relocate all types of Liverpool businesses including financial services, legal firms, creative agencies in the Baltic Triangle, technology companies, maritime businesses, and educational institutions. Our Liverpool experience covers the full spectrum of Merseyside commerce.
Commercial Removals Chester
3 questions about commercial removals chester
Can you handle office moves in Chester historic buildings?
Yes, we have extensive experience moving businesses within Chester's historic buildings including Grade II listed properties. We understand heritage building requirements, restricted access, and work sensitively within conservation areas while ensuring efficient relocations.
Do you serve Chester business parks and surrounding Cheshire areas?
Absolutely! We cover all Chester business parks, the city centre, and surrounding Cheshire areas. Our Chester team knows the local business community well and provides efficient relocations throughout Cheshire West and East.
What permits do you handle for Chester city centre moves?
We manage all necessary permits for Chester city centre moves including parking permits, restricted access permissions, and liaison with Chester City Council. Our local knowledge ensures compliance with all heritage city requirements.
Commercial Removals Birkenhead
3 questions about commercial removals birkenhead
Do you specialize in Birkenhead and Wirral business relocations?
Yes, as a local Wirral company, we're Birkenhead's leading commercial removal specialist. We understand the local business community, regeneration areas, and provide seamless relocations throughout Wirral and to Liverpool via the tunnels.
Can you move businesses from Birkenhead to Liverpool?
Certainly! We regularly handle cross-river moves between Birkenhead and Liverpool via the Mersey tunnels. Our logistics team plans efficient routes and timing to ensure smooth business relocations between Wirral and Merseyside.
What Birkenhead business sectors do you serve?
We serve all Birkenhead business sectors including professional services, manufacturing, marine engineering, retail businesses, healthcare providers, and public sector organizations. Our local knowledge covers all aspects of Wirral commerce.



Can't Find What You're Looking For?
Our friendly team is here to help with any questions about your move. Get in touch for personalized advice and free quotes tailored to your specific requirements.
Call us: 07939 352 662
Email: hello@gibbons-removals.co.uk